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Frequently asked questions

Fast answers beforeyou register.

Find practical answers about registration, classroom delivery, corporate training, PMI certification, simulator access, payment, and Project Victor support.

FAQ library

Questions grouped by what people usually need.

These answers are kept concise. For deeper concept explanations, use the Knowledge Base.

Course registration

How do I register for a public course?

You can register from the course page or event calendar. If you prefer help, contact us by LINE, phone, or the contact form and our team can guide you through the correct session.

Can my company register a group of participants?

Yes. We can issue a proposal or invoice for corporate groups and can also run private training for your organization.

Do you provide confirmation after payment?

Yes. After payment is verified, Project Victor will provide course confirmation and joining instructions. For manual bank transfers, our team confirms payment before sending final confirmation.

Courses and delivery

Where are classroom courses held?

Most public Bangkok classroom sessions are held at a hotel or training venue near convenient public transport. The exact venue is confirmed for each scheduled class.

Can training be delivered online or on-site?

Yes. Many programs can be delivered as live online classes, on-site corporate training, or blended formats depending on the course and group requirements.

Are course materials included?

For most instructor-led courses, materials are included. Some certification programs include licensed materials or simulator access depending on the course package.

PMI certification and simulator

What is a contact hour? Is it the same as a PDU?

Contact hours are the actual time spent receiving project management instruction before an exam application. PDUs are normally used after certification for credential maintenance. Exam candidates usually need contact hours; certified professionals maintain credentials with PDUs.

How do I qualify for PMP certification?

PMP eligibility depends on your education level, project management experience, and formal project management education. Requirements can change, so candidates should always confirm their eligibility against the current PMI rules before applying.

Do I need to send supporting documents when I apply?

Normally you do not send documents with the initial application, but PMI may audit an application. If selected, you must provide the requested evidence according to PMI instructions.

If I fail the PMP exam, can I take it again?

PMI allows re-examination according to its current certification handbook and eligibility period rules. Project Victor can help candidates review weak areas and prepare a retake plan.

Are you a PMI Authorized Training Partner?

Project Victor has operated PMI-aligned training programs and provides PMI certification preparation. Please see our PMI Authorized Training Partner information page for current details.

Does PMP Bootcamp include simulator access?

PMP Exam Prep Bootcamp participants normally receive access to Project Victor simulator practice resources for a defined access period.

Can you help me choose between PMP, CAPM, PMI-ACP, PMI-RMP, PgMP, and PMI-PBA?

Yes. Send us your experience level, current role, and certification goal. We will help you choose the route that fits your situation.

What is the PMI Talent Triangle?

The PMI Talent Triangle groups professional development around technical project management, leadership, and strategic and business management skills. It helps certification holders plan continuing development across balanced skill areas.

What changed in the PMP exam for 2026?

The 2026 PMP exam update places more emphasis on business environment topics, hybrid delivery, sustainability, AI-supported work, and applied scenario questions. PMP candidates should check the current PMI exam content outline and use updated preparation materials.

Corporate training

Can Project Victor customize training for our organization?

Yes. We can adapt examples, schedule, delivery format, and emphasis for your team while keeping the course structure clear and practical.

What information should we provide for a corporate proposal?

Please provide the course or topic, estimated participant count, preferred dates, location or online preference, language needs, and business objective.

Policies and support

What is your refund policy?

Refund and transfer rules depend on timing, course type, and whether materials or access have already been issued. Please review the Refund Policy page or contact us before registering if you need clarification.

How can I make a complaint?

Please contact us with your name, course, date, and issue. We will review and respond through the appropriate channel as described in our Complaints Policy.

Need help choosing?

Tell us your goal. We will point you to the right class.